Talk bubble with question mark

Frequently Asked Questions

  • They are all registered dietitian nutritionists, engage in nutrition therapy from a non-diet, weight inclusive framework and are all licensed in Texas. The dietitians hold licensure in other states so that they can continue to provide virtual support outside of Texas: (Nevada: Tina, Ana, Marcie and Sarah) (Ohio and Georgia: Sarah)

    The dietitians at TLB Nutrition Therapy offer a variety of additional specializations outside of eating disorders and disordered eating including:

    * Exercise and Sports Nutrition: From gentle movement to working with endurance athletes

    * Reproductive Health including PCOS and pre/postpartum nutrition support

    * Autoimmune Conditions including thyroid issues and diabetes

    * Child feeding and Family Meal Support

    * Dual Diagnosis including Drug and Alcohol Sobriety

    The dietitians also hold additional certifications:

    * Intuitive Eating Counselor Certification

    * NASM Certified Personal Trainer

    * Certified Specialist in Sports Dietetics

    * CEDS-S - Certified Eating Specialist and Supervisor

    Many of the dietitians at TLB Nutrition Therapy hold lived-experience for the areas you are wanting to talk about including recovery from their own eating disorder and body image struggle, type 1 diabetes, and hashimotos. They also are able to provide support from a gender fluid and culturally responsible perspective.

    The dietitians at TLB Nutrition Therapy work with a multidisciplinary treatment team (medical doctor, therapist, psychiatrist, etc).

    They provide individualized care. The dietitians develop a plan that is specific to your needs, capabilities and accessibility. This is not a one-size-fits-all process and the dietitians can create a strategy that works for you.

    The dietitians have an in-depth understanding about eating disorders, medical nutrition therapy, body image and physical fitness. Additionally, the dietitians have gone through training to specialize in eating disorders, nutrition counseling, and medical nutrition therapy.

    The dietitians at TLB Nutrition Therapy have compassionate personalities that can create a safe environment for you along your healing journey.

  • A registered dietitian nutritionist is a nutrition professional that is trained and required to meet strict educational requirements. They must complete a bachelor's degree, an accredited supervised practice program (dietetic internship), pass a national exam and must complete continuing professional educational requirements to keep their license active.

  • TLB Nutrition Therapy is currently contracted with Blue Cross Blue Shield of Texas and Aetna. If you would like to use your insurance, please go to the Service + Insurance tab to get more information. If you do not have Blue Cross Blue Shield or Aetna then we can provide superbills (medical receipts) that you can submit into your insurance provider for possible reimbursement. If your insurance covers nutrition sessions it is important to ask if they cover out-of-network providers to see if submitting superbills for reimbursement would be possible. See Services and Fees for a breakdown of questions to ask your insurance for a benefits check.

  • All of your in-person and telehealth sessions will remain confidential per HIPAA requirements. All information discussed in and outside of sessions for outside providers, family members or other support individuals, will not be disclosed unless you provide a release for disclosure. If you provide releases for disclosure then the dietitians at TLB Nutrition Therapy will be able to discuss your treatment with those individuals to best assist your recovery.

  • TLB Nutrition Therapy requires a 24 hour cancellation for all scheduled appointments. A session fee will apply if cancellations are not done within the 24 hours. TLB Nutrition Therapy does understand that emergencies happen and can discuss with you our cancellation policy further in session.

  • I understand that I have the right to request a "Good Faith Estimate" per the No Surprise Act. If I would like an estimate of my self pay services or out-of-network costs, I may request this from my dietitian. Please note that this is an estimate of services and may be an under or over-estimate of the total costs. This estimate is to ensure that you are not receiving any surprise costs.

    This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created and is good for a specific amount of months of this estimate. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur including late cancellation charges, printing fees if records requested, etc. If this happens, federal law allows you to dispute (appeal) the bill.

    If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available including a sliding scale or payment plan.

    You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.

    There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

    To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call HHS at (800) 368-1019.

    For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (800) 368-1019.

black kitty peaking out from the footer